Privacy Policy

Last Updated: 08-31-2024

1. Introduction

Welcome to Special Steps (“we,” “us,” “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect personal information in a variety of ways, including:

2.1. Personal Data

When you voluntarily provide it, we may collect the following personal data:

- Contact Information: Name, email address, phone number.

- Demographic Information: Age, gender, location.

- Other Information: Information you provide when you fill out forms on our website, sign up for newsletters, make a purchase on our store or participate in surveys or events.

2.2. Usage Data

We may automatically collect certain information about your device and how you interact with our website, including:

- IP Address

- Browser Type and Version

- Operating System

- Pages Visited on Our Website

- Time and Date of Your Visit

- Referring Website

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve your user experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

- To Provide and Improve Our Services: Personalizing your experience, improving our website, and developing new content and features.

- To Communicate with You: Sending you updates, newsletters, and other information about our services.

- To Manage and Process Donations or Purchases: Handling transactions, processing orders, and maintaining records.

- To Ensure Security and Compliance: Monitoring the website for security issues and ensuring compliance with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

- With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We take appropriate measures to protect the security of your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1. Access and Correction

You have the right to access the personal information we hold about you and to request that we correct or update it. To do so, please contact us using the contact information provided below.

6.2. Opt-Out

You can opt out of receiving our communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

6.3. Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to disable cookies, some features of our website may not function properly.

7. Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

8. International Data Transfers

If you are accessing our website from outside the United States of America, please be aware that your information may be transferred to, stored, and processed in the United States of America, where our servers are located and our central database is operated. By using our website, you consent to the transfer of your information to our facilities in the United States of America.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.